Privacy and consumer data

Last update: 01/12/2023

JEANSPUPRLE. (“ COMPANY ”) IS COMMITTED TO PROTECTING YOUR PRIVACY. WE HAVE PREPARED THIS PRIVACY POLICY TO DESCRIB YOU OUR PRACTICES REGARDING THE PERSONAL DATA (AS DEFINED BELOW) THAT WE COLLECT FROM USERS OF OUR WEBSITE, LOCATED AT jeanspurple.com, (“ SITE ”) AND SERVICES (AS DEFINED IN THE TERMS OF USE) 

  1. USER CONSENT. BY SUBMITTING PERSONAL DATA THROUGH OUR SITE OR SERVICES, YOU AGREE TO THE TERMS OF THIS PRIVACY POLICY AND EXPRESSLY AGREE TO THE COLLECTION, USE AND DISCLOSURE OF YOUR PERSONAL DATA IN ACCORDANCE WITH THIS PRIVACY POLICY.
  2. A NOTE ON CHILDREN. WE DO NOT INTENTIONALLY COLLECT PERSONAL DATA FROM VISITORS UNDER THE AGE OF 13.
  3. A NOTE TO USERS OUTSIDE THE UNITED STATES. YOUR PERSONAL DATA MAY BE PROCESSED IN THE COUNTRY WHERE IT WAS COLLECTED AND IN OTHER COUNTRIES, INCLUDING THE UNITED STATES, WHERE THE LAWS REGARDING THE PROCESSING OF PERSONAL DATA MAY BE LESS STRINGENT THAN THE LAWS OF YOUR COUNTRY.
  4. TYPES OF DATA WE COLLECT. "PERSONAL INFORMATION" MEANS DATA THAT ENABLES SOMEONE TO IDENTIFY OR CONTACT YOU, INCLUDING, FOR EXAMPLE, YOUR NAME, ADDRESS, TELEPHONE NUMBER, EMAIL ADDRESS, AS WELL AS ANY OTHER NON-PUBLIC INFORMATION ABOUT YOU THAT IS ASSOCIATED WITH OR LINKED TO ANY OF THE ABOVE DATA. "ANONYMOUS DATA" MEANS DATA THAT IS NOT ASSOCIATED OR LINKED TO YOUR PERSONAL DATA; ANONYMOUS DATA BY ITSELF DOES NOT ALLOW THE IDENTIFICATION OF INDIVIDUALS. WE COLLECT PERSONAL DATA AND ANONYMOUS DATA AS DESCRIBED BELOW.

(A) INFORMATION YOU PROVIDE US.

  • WE MAY COLLECT PERSONAL DATA FROM YOU, SUCH AS YOUR FIRST AND LAST NAME, GENDER, EMAIL AND MAILING ADDRESSES, PROFESSIONAL TITLE, COMPANY NAME AND PASSWORD WHEN YOU CREATE AN ACCOUNT TO LOG IN TO OUR NETWORK (“ ACCOUNT ”).
  • WE MAY COLLECT PERSONAL DATA FROM YOU, SUCH AS YOUR FIRST AND LAST NAME, GENDER, EMAIL AND MAILING ADDRESSES, PROFESSIONAL TITLE, COMPANY NAME AND PASSWORD WHEN YOU COMPLETE ANY FIELD IN OUR CHECKOUT PROCESS (“ ACCOUNT ”).
  • WHEN YOU ORDER SERVICES ON OUR SITE, WE COLLECT ALL INFORMATION NECESSARY TO COMPLETE THE TRANSACTION, INCLUDING YOUR NAME, CREDIT CARD INFORMATION, BILLING INFORMATION, AND SHIPPING INFORMATION.
  • WE RETAIN INFORMATION ON YOUR BEHALF, SUCH AS FILES AND MESSAGES YOU STORED USING YOUR ACCOUNT.
  • IF YOU PROVIDE US WITH FEEDBACK OR CONTACT US BY EMAIL, WE WILL COLLECT YOUR NAME AND EMAIL ADDRESS, AS WELL AS ANY OTHER CONTENT INCLUDED IN THE EMAIL, TO SEND YOU A RESPONSE.
  • WE ALSO COLLECT OTHER TYPES OF PERSONAL DATA THAT YOU VOLUNTARILY PROVIDE US, SUCH AS YOUR OPERATING SYSTEM AND VERSION, PRODUCT REGISTRATION NUMBER, AND OTHER INFORMATION REQUESTED IF YOU CONTACT US VIA EMAIL REGARDING SUPPORT FOR THE SERVICES.
  • WE MAY ALSO COLLECT PERSONAL DATA, AS AT OTHER POINTS ON OUR SITE WHICH INDICATE THAT PERSONAL DATA IS BEING COLLECTED.

(B) INFORMATION COLLECTED THROUGH TECHNOLOGY.

  • TO MAKE OUR SITE AND SERVICES MORE USEFUL TO YOU, OUR SERVERS (WHICH MAY BE HOSTED BY A THIRD PARTY SERVICE PROVIDER) COLLECT INFORMATION FROM YOU, INCLUDING YOUR BROWSER TYPE, OPERATING SYSTEM, INTERNET PROTOCOL (IP) ADDRESS ( A NUMBER THAT IS AUTOMATICALLY ASSIGNED TO YOUR COMPUTER WHEN YOU USE THE INTERNET, WHICH MAY VARY FROM SESSION TO SESSION), DOMAIN NAME AND/OR A DATE/TIME OF YOUR VISIT.
  • WE ALSO USE COOKIES AND URL INFORMATION TO COLLECT INFORMATION ABOUT THE DATE AND TIME OF YOUR VISIT AND THE INFORMATION YOU SEARCHED FOR AND VIEWED. "COOKIES" ARE SMALL PIECES OF INFORMATION THAT A WEB SITE SENDS TO YOUR COMPUTER'S HARD DRIVE WHILE YOU ARE VIEWING A WEB SITE. WE MAY USE SESSION COOKIES (WHICH EXPIRE ONCE YOU CLOSE YOUR WEB BROWSER) AND PERSISTENT COOKIES (WHICH REMAIN ON YOUR COMPUTER UNTIL YOU DELETE THEM) TO PROVIDE YOU WITH A MORE PERSONAL AND INTERACTIVE EXPERIENCE ON OUR SITE. PERSISTENT COOKIES CAN BE DELETED BY FOLLOWING THE DIRECTIONS IN THE HELP FILE OF YOUR INTERNET BROWSER.

(C) INFORMATION COLLECTED FROM YOU ABOUT OTHERS . IF YOU CHOOSE TO INVITE A THIRD PARTY TO CREATE AN ACCOUNT, WE WILL COLLECT YOUR NAME AND EMAIL ADDRESSES FROM YOU AND THIRD PARTIES TO SEND AND FOLLOW UP WITH THE THIRD PARTY. YOU OR THE THIRD PARTY MAY CONTACT US TO REQUEST THE REMOVAL OF THIS INFORMATION FROM OUR DATABASE.

(D) INFORMATION COLLECTED FROM THIRD PARTY COMPANIES. WE MAY RECEIVE PERSONAL AND/OR ANONYMOUS DATA ABOUT YOU FROM COMPANIES THAT PROVIDE OUR SERVICES THROUGH A CO-BRANDED OR PRIVATE LABEL WEBSITE OR COMPANIES THAT OFFER THEIR PRODUCTS AND/OR SERVICES ON OUR SITE. THESE THIRD PARTY COMPANIES MAY PROVIDE US WITH PERSONAL DATA. WE MAY ADD THIS INFORMATION TO THE INFORMATION WE HAVE ALREADY COLLECTED FROM YOU THROUGH OUR SITE IN ORDER TO IMPROVE THE SERVICES WE PROVIDE.

(E) INFORMATION COLLECTED FROM SOCIAL NETWORKING SITES. IF YOU LOG INTO THE SERVICE WITH YOUR LOGIN CREDENTIALS FROM A SOCIAL NETWORKING SITE (FOR EXAMPLE, FACEBOOK OR TWITTER), WE MAY RECEIVE PERSONAL AND/OR ANONYMOUS DATA ABOUT YOU FROM SUCH SOCIAL NETWORKING SITE, IN ACCORDANCE WITH THE TERMS USE AND PRIVACY POLICY OF THE THIRD PARTY PROVIDER OF SAID SOCIAL NETWORKING SITE. FOR EXAMPLE, FACEBOOK MAY SHARE YOUR FRIENDS LIST WITH US, TO HELP US ESTABLISH YOUR ACCOUNT AND FIND OTHER USERS OF THE SERVICE YOU MAY KNOW. WE MAY ADD THIS INFORMATION TO THE INFORMATION WE HAVE ALREADY COLLECTED FROM YOU THROUGH THE SERVICE.

  1. USE OF YOUR PERSONAL DATA

(A) GENERAL USE. IN GENERAL, THE PERSONAL DATA YOU SUBMIT US IS USED TO RESPOND TO REQUESTS YOU MAKE OR TO HELP US SERVE YOU BETTER. WE USE YOUR PERSONAL DATA IN THE FOLLOWING WAYS:

  • TO FACILITATE THE CREATION AND SECURE OF YOUR ACCOUNT ON OUR NETWORK;
  • IDENTIFY YOU AS A USER IN OUR SYSTEM;
  • PROVIDE BETTER ADMINISTRATION OF OUR SITE AND SERVICES;
  • PROVIDE THE SERVICES YOU REQUEST;
  • IMPROVE THE QUALITY OF EXPERIENCE WHEN YOU INTERACT WITH OUR SITE AND SERVICES;
  • SEND YOU A WELCOME EMAIL TO VERIFY OWNERSHIP OF THE EMAIL ADDRESS PROVIDED WHEN YOUR ACCOUNT WAS CREATED;
  • SEND YOU ADMINISTRATIVE EMAIL NOTICES, SUCH AS SECURITY ADVISIONS OR SUPPORT AND MAINTENANCE;
  • RESPOND TO YOUR INQUIRIES REGARDING EMPLOYMENT OPPORTUNITIES OR OTHER APPLICATIONS;
  • TO MAKE TELEPHONE CALLS TO YOU, FROM TIME TO TIME, AS PART OF SECONDARY FRAUD PROTECTION OR TO SOLICIT YOUR OPINION; AND
  • SEND NEWSLETTERS, SURVEYS, OFFERS AND OTHER PROMOTIONAL MATERIALS RELATED TO OUR SERVICES, FOR OTHER COMPANY MARKETING PURPOSES, AND REGARDING RELEVANT OFFERS FROM PARTNERS.

(B) CREATION OF ANONYMOUS DATA. WE MAY CREATE ANONYMOUS DATA RECORDS FROM PERSONAL DATA BY EXCLUDING INFORMATION (SUCH AS YOUR NAME) THAT MAKES THE DATA PERSONALLY IDENTIFIABLE TO YOU. WE USE THIS ANONYMOUS DATA TO ANALYZE REQUEST AND USAGE PATTERNS SO WE CAN IMPROVE THE CONTENT OF OUR SERVICES AND IMPROVE SITE NAVIGATION. THE COMPANY RESERVES THE RIGHT TO USE ANONYMOUS DATA FOR ANY PURPOSE AND DISCLOSE ANONYMOUS DATA TO THIRD PARTIES AT ITS SOLE DISCRETION.

  1. DISCLOSURE OF YOUR PERSONAL DATA. WE DISCLOSE YOUR PERSONAL DATA AS DESCRIBED BELOW AND AS DESCRIBED ELSEWHERE IN THIS PRIVACY POLICY

(A) THIRD PARTY SERVICE PROVIDERS. WE MAY SHARE YOUR PERSONAL DATA WITH THIRD PARTY SERVICE PROVIDERS TO: PROVIDE YOU WITH THE SERVICES WE OFFER THROUGH OUR SITE; TO PERFORM QUALITY ASSURANCE TESTING; FACILITATE THE CREATION OF ACCOUNTS; PROVIDE TECHNICAL SUPPORT; AND/OR PROVIDE OTHER SERVICES TO THE COMPANY. THESE THIRD PARTY SERVICE PROVIDERS HAVE AN OBLIGATION NOT TO USE YOUR PERSONAL DATA EXCEPT TO PROVIDE THE SERVICES REQUESTED BY THE COMPANY.

(B) OTHER DISCLOSURES . REGARDLESS OF ANY CHOICE YOU MAKE REGARDING YOUR PERSONAL DATA (AS DESCRIBED BELOW), COMPANY MAY DISCLOSE PERSONAL DATA IF IT BELIEVES IN GOOD FAITH THAT SUCH DISCLOSURE IS NECESSARY (A) IN CONNECTION WITH ANY LEGAL INVESTIGATION; (B) TO COMPLY WITH APPLICABLE LAWS OR RESPOND TO CITATIONS OR GUARANTEES SENT TO THE COMPANY; (C) PROTECT OR DEFEND THE RIGHTS OR PROPERTY OF THE COMPANY OR USERS OF THE SERVICES; AND/OR (D) TO INVESTIGATE OR HELP PREVENT ANY VIOLATION OR POTENTIAL VIOLATION OF THE LAW, THIS PRIVACY POLICY OR TERMS OF USE.

  1. THIRD PARTY DATA COLLECTION.

(A) INFORMATION DISCLOSED TO AD NETWORKS. WE USE THIRD PARTY ADVERTISING COMPANIES TO SERVE ADVERTISEMENTS WHEN YOU VISIT OUR SITE. THESE COMPANIES MAY COLLECT AND USE INFORMATION (WITHOUT INCLUDING YOUR NAME, ADDRESS, EMAIL ADDRESS OR TELEPHONE NUMBER) ABOUT YOUR VISITS TO THIS AND OTHER WEBSITES FOR THE PURPOSE OF PROVIDING ADVERTISING ABOUT GOODS AND SERVICES TO YOU. IF YOU WANT MORE INFORMATION ABOUT THIS PRACTICE AND TO KNOW YOUR CHOICES ABOUT NOT HAVING THIS INFORMATION USED BY THESE COMPANIES, PLEASE GO TO WWW.NETWORKADVERTISING.ORG/MANAGING/OPT_OUT.ASP .

(B) THIRD PARTY WEBSITES. WHEN YOU CLICK ON A LINK TO ANY OTHER WEBSITE OR LOCATION, YOU WILL LEAVE OUR SITE AND GO TO ANOTHER SITE AND ANOTHER ENTITY MAY COLLECT PERSONAL DATA OR ANONYMOUS DATA FROM YOU. WE HAVE NO CONTROL, DO NOT REVIEW, AND CANNOT BE RESPONSIBLE FOR THESE EXTERNAL WEBSITES OR THEIR CONTENT. PLEASE NOTE THAT THE TERMS OF THIS PRIVACY POLICY DO NOT APPLY TO THESE EXTERNAL WEBSITES OR CONTENT, NOR TO ANY COLLECTION OF DATA AFTER YOU CLICK ON LINKS TO SUCH EXTERNAL WEBSITES.

  1. YOUR CHOICES REGARDING YOUR PERSONAL DATA

(A) OPTIONS. WE OFFER YOU CHOICES REGARDING THE COLLECTION, USE AND EXCHANGE OF YOUR PERSONAL DATA.

(I) WILL PERIODICALLY SEND YOU FREE NEWSLETTERS AND EMAILS THAT DIRECTLY PROMOTE THE USE OF OUR SITE OR SERVICES. WHEN YOU RECEIVE NEWSLETTERS OR PROMOTIONAL COMMUNICATIONS FROM US, YOU MAY INDICATE A PREFERENCE TO STOP RECEIVING FURTHER COMMUNICATIONS FROM US AND YOU WILL HAVE THE OPPORTUNITY TO "OPT OUT" BY FOLLOWING THE UNSUBSCRIBE INSTRUCTIONS PROVIDED IN THE EMAIL YOU RECEIVE DIRECTLY FROM US (SEE IN CONTACT FORMATION NEXT).

(II) NOTWITHSTANDING YOUR INDICATED EMAIL PREFERENCES, WE MAY SEND YOU SERVICE-RELATED COMMUNICATION, INCLUDING NOTICES OF ANY UPDATES TO OUR TERMS OF USE OR PRIVACY POLICY.

(B) CHANGES IN PERSONAL DATA. YOU MAY CHANGE ANY OF YOUR PERSONAL DATA IN YOUR ACCOUNT BY EDITING YOUR PROFILE WITHIN YOUR ACCOUNT OR BY SENDING AN EMAIL TO THE EMAIL ADDRESS LISTED BELOW. YOU MAY REQUEST THE DELETION OF YOUR PERSONAL DATA BY US, BUT PLEASE NOTE THAT WE MAY BE REQUIRED TO KEEP THIS INFORMATION AND NOT DELETE IT (OR KEEP THIS INFORMATION FOR A CERTAIN TIME, IN WHICH WE COMPLY WITH YOUR DELETION REQUEST ONLY AFTER WE HAVE FULFILLED SAID REQUIREMENTS). WHEN WE DELETE ANY INFORMATION, IT WILL BE DELETED FROM THE ACTIVE DATABASE, BUT MAY REMAIN IN OUR FILES. WE MAY RETAIN YOUR INFORMATION FOR FRAUD OR SIMILAR PURPOSES.

  1. SECURITY OF YOUR PERSONAL DATA. THE COMPANY IS COMMITTED TO PROTECTING THE SECURITY OF YOUR PERSONAL DATA. WE USE A VARIETY OF INDUSTRY STANDARD SECURITY TECHNOLOGIES AND PROCEDURES TO HELP PROTECT YOUR PERSONAL DATA FROM UNAUTHORIZED ACCESS, USE OR DISCLOSURE. WE ALSO REQUIRE YOU TO ENTER A PASSWORD TO ACCESS YOUR ACCOUNT INFORMATION. PLEASE DO NOT DISCLOSE YOUR ACCOUNT PASSWORD TO UNAUTHORIZED PERSONS. HOWEVER, NO METHOD OF TRANSMISSION OVER THE INTERNET OR METHOD OF ELECTRONIC STORAGE IS 100% SECURE. THEREFORE, WHILE THE COMPANY USES REASONABLE EFFORTS TO PROTECT YOUR PERSONAL DATA, THE COMPANY CANNOT GUARANTEE ITS ABSOLUTE SECURITY.
  2. CONTACT INFORMATION. THE COMPANY WELCOMES YOUR COMMENTS OR QUESTIONS REGARDING THIS PRIVACY POLICY. PLEASE SEND US AN EMAIL 
  3. CHANGES TO THIS PRIVACY POLICY. THIS PRIVACY POLICY IS SUBJECT TO OCCASIONAL REVIEW, AND IF WE MAKE ANY MATERIAL CHANGES IN THE WAY WE USE YOUR PERSONAL DATA, WE WILL NOTIFY YOU BY SENDING AN EMAIL TO THE LAST EMAIL ADDRESS YOU PROVIDED US AND/OR BY PROMINENTLY POSTING NOTICE OF CHANGES TO OUR SITE. ANY CHANGES TO THIS PRIVACY POLICY WILL BE EFFECTIVE NO LATER THAN THIRTY (30) CALENDAR DAYS AFTER OUR SENDING AN EMAIL NOTICE OR THIRTY (30) CALENDAR DAYS AFTER OUR POSTING OF THE CHANGES ON OUR SITE. THESE CHANGES WILL BE EFFECTIVE IMMEDIATELY FOR NEW USERS OF OUR SERVICE. PLEASE NOTE THAT YOU ARE AT ALL TIMES RESPONSIBLE FOR UPDATING YOUR PERSONAL DETAILS TO PROVIDE US WITH YOUR MOST CURRENT EMAIL ADDRESS. IN THE EVENT THAT THE LAST EMAIL ADDRESS YOU HAVE PROVIDED TO US IS INVALID, OR FOR ANY REASON IS NOT ABLE TO DELIVER YOU THE NOTICE DESCRIBED ABOVE, OUR SENDING OF THE EMAIL CONTAINING SUCH NOTICE SHALL HAVE NO EFFECT CONSTITUTING NOTICE OF THE CHANGES DESCRIBED IN THE NOTICE. IN ANY EVENT, CHANGES TO THIS PRIVACY POLICY MAY AFFECT OUR USE OF PERSONAL DATA PROVIDED BY YOU PRIOR TO OUR NOTIFICATION OF THE CHANGES. IF YOU DO NOT WISH TO ALLOW CHANGES TO THE USE OF YOUR PERSONAL DATA, YOU MUST NOTIFY US BEFORE THE EFFECTIVE DATE OF THE CHANGES THAT YOU WISH TO DEACTIVATE YOUR ACCOUNT WITH US. YOUR CONTINUED USE OF OUR SITE OR SERVICE FOLLOWING NOTICE OF SUCH CHANGES WILL INDICATE YOUR ACKNOWLEDGMENT OF SUCH CHANGES AND AGREEMENT TO BE BOUND BY THE TERMS AND CONDITIONS OF SUCH CHANGES.

 

  1. Control and access to your personal information

In the course of offering our services, JeansPurple uses a number of machine learning algorithms and forms of automated decision making. For example, we use automated decision making: to prevent risk and fraud on our part; to help us prevent fraudulent transactions from our customers.

Most of these algorithms (excluding personalization features and a subset of customer risk/fraud detection, discussed in more detail below) are not fully automated and include some human intervention (for example, risk scores are provided and customer fraud to merchants, who must intentionally decide how to act on them). Our personalization algorithms are fully automated. Similarly, we have a small subset of fully automated fraud detection blacklists that, if we believe a transaction was made with stolen or fraudulent payment information, may prevent a customer from completing a transaction. , but only for a period of a few hours to a few days.

 

  1. Control and access to your personal information

JeansPurple understands that you have rights to your personal information and takes reasonable steps to allow you to access, correct, amend, delete, transfer, or limit the use of your personal information. If you are unable to change your personal information within your account settings, or if you are concerned about the data collected when you visit our websites or use our support services, please contact us to make the necessary changes. It is important to remember that if you delete or limit the use of your personal information, the Services may not function properly.

If you have any questions about your personal information or this policy, or if you wish to make a complaint about how JeansPurple processes your personal data, please contact us by email at support@JeansPurple.com